KANZARO Help Center

FREQUENTLY ASKED QUESTIONS

ORDER: HOW DO I MAKE CHANGES TO AN ORDER I'VE ALREADY PLACED?

ORDER: HOW CAN I CANCEL MY ORDER?

SHIPPING: HOW CAN I TRACK MY ORDER?

SHIPPING: HOW DO I KNOW THAT MY ORDER HAS BEEN SUCCESSFULLY SUBMITTED?

SHIPPING: WHEN CAN I EXPECT TO RECEIVE MY SHIPMENT?

SHIPPING: HOW IS MY ORDER SHIPPED?

SHIPPING: WHICH COUNTRIES DO YOU SHIP TO?

SHIPPING: DO YOU OFFER SHIPPING INSURANCE?

RETURN: WHAT IS YOUR RETURN & EXCHANGE POLICY?

RETURN: WHAT DO I DO IF I RECEIVED A DEFECTIVE ORDER?

RETURN: WHAT DO I DO IF I NEVER RECEIVED MY ORDER?

PAYMENT, SECURITY & PRIVACY: WHAT TYPE OF PAYMENTS ARE ACCEPTED?

PAYMENT, SECURITY & PRIVACY: HOW DO PAYMENTS SHOW UP ON MY CREDIT CARD STATEMENT?

PAYMENT, SECURITY & PRIVACY: CURRENCY

PAYMENT, SECURITY & PRIVACY: WHERE ARE YOU LOCATED?

HOW DO I CONTACT YOUR COMPANY IF MY QUESTION ISN'T ANSWERED HERE?